Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.


We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

 

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We, therefore, encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

 

The Information We Collect:

 

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

 

We receive and store any personally identifiable information you enter on the website, whenever you shop with HSC Machinery Spares & Consumables, online, through our catalogues, or in our stores, or information you give us in any other way, such as by subscribing to our catalogues, email, or mobile messaging. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, driver's license number, birth date, and email address. If you use a credit or debit card or pay by check, we will also include your account number.

 

If you use one of our services or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

 

How We Use The Information We Collect:

 

We use the information we collect for various purposes, including:


  • To complete your purchase transactions
  • To provide the services you request
  • To send you our catalogues and other offerings by mail
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
  • To notify you of product recalls or provide other information concerning products you have purchased
  • To improve our merchandise selections, customer service, and overall shopping experience

 

Others With Whom We Share Your Information:

 

All of the above information that we collect, as described above, may be shared among all HSC Machinery Spares & Consumables entities, including HSC Machinery Spares & Consumables stores, website and Private Sales.

 

Service Providers:

 

We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:

 

(a) manage a database of customer information;

(b) assist us in distributing emails;

(c) assist us with direct marketing and data collection;

(d) provide us storage and analysis;

(e) provide fraud prevention; and

(f) provide other services designed to assist us in maximizing our business potential.

 

We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

 

Other Companies:

 

We may provide information to carefully select outside companies when we believe their products or services may be of interest to you.


Business Transitions:

 

We may transfer or share a copy of personal information about you in the event that HSC Machinery Spares & Consumables or one of its properties, affiliates, or subsidiaries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets.

 

You will be notified via email or a prominent notice on our website prior to a change of ownership or control of your personal information if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of HSC Machinery Spares & Consumables to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. HSC Machinery Spares & Consumables specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

 

Compliance with Law: 

 

We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

HSC Machinery Spares & Consumables partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our website. This technology involves the use of third party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use HSC Machinery Spares & Consumables cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads.

 

Your Choices Regarding Use Of The Information We Collect:

 

We provide you with a number of choices regarding our handling of your non-public personally identifiable information.


Direct Mail or Telephone Marketing:

 

If you shop at the HSC Machinery Spares & Consumables or Private Sales stores and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either write to HSC Machinery Spares & Consumables Customer Care at the address at the bottom of this page or telephone: 01905 763027. If you choose to write to us, please include your name, address, and credit card account number (if you have one), and state one of the following:


"NO MAIL OFFERS" (if you don't want to receive offers by mail);
"NO PHONE OFFERS" (if you don't want to receive offers by phone); or
"NO PHONE OR MAIL OFFERS" (if you don't want to receive either).

 

Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request. 


Online Account Registration

To make online shopping faster and easier, you may register on the HSC Machinery Spares & Consumables website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Emails

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive emails from HSC Machinery Spares & Consumables or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request. 

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Any Questions?  

We'll be happy to provide additional information or answer any questions. Please: 

Telephone: 01905 763027 

 

Fax: 01905 354241


Write To:

Customer Care

Hsc Machinery Spares & Consumables

Farrell House

Orchard Street,

Worcester,

Worcestershire.

WR5 3DW

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